You may request a return if:

• The item is damaged, defective, or faulty on delivery.

• You received the wrong item.

• The item has a manufacturer defect.

Return requests must be made within:

• 7 days of delivery for electronics.

• 3 days of delivery for furniture items.

We do not accept returns for:

• Items damaged due to misuse, water damage, power surge, or negligence.

• Items with broken seals, missing parts, or altered serial numbers.

• Items returned after the allowed return window.

• Items purchased during clearance or promotional sales (unless defective).

• Devices must not be iCloud/Google-locked.

• All user data must be removed before return.

• Batteries, chargers, and accessories must be included.

If a returned device is found to be fully functional, the return may be declined.

• Furniture must be returned unused and unassembled.

• Packaging must be intact.

• Delivery and pickup fees are non-refundable.

• Approved refunds will be processed within 7–14 business days.

• Refunds will be issued via the original payment method.

• You may choose a replacement instead of a refund (subject to availability).

• If the return is due to our error or a defective item, we cover return shipping.

• For all other approved returns, return shipping costs are the customer's responsibility.

Due to the nature of power equipment:

• Returns are only accepted if the generator is unused and uninstalled.

• Once installed or fueled, the item is non-returnable.

• Defective generators are covered under manufacturer warranty.